Terms and Conditions   Refund Policy We guarantee you quality products and a friendly service, if for any reason you are not happy with your purchase we will make every effort to correct the problem either by refund or replacement. Returns Policy Within 30 days of delivery, you may return any item you purchase in new condition with original packaging for a full refund. We'll also pay the return shipping cost if the return is a result of our error. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.   Privacy Policy This privacy statement discloses the privacy practices for http://www.lbj.co.nz. Information Collection and Use LBJ Distributors Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way. LBJ Distributors Ltd collects information from our users at several different points on our website. Any personal information that is provided by the user of this website is retained by LBJ Distributors Ltd for the purposes of contact and shipping only and will not be distributed to third parties. Secure Payment Policy All Credit Card transactions are processed immediately with the payment gateway Paypro. The payment page is hosted by the merchant system and secured with 128 bit encryption. The card details you enter are not stored or cached by LBJ Distributors Ltd - but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline before being returned to the LBJ Distributors Ltd website. Security This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, eg: Name, address etc, your information is protected both online and off-line. While we use our best efforts to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information is restricted in our office. Only employees who need the information to perform a specific job (for example, billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security at LBJ Distributors Ltd, you can send an email to webmaster@lbj.co.nz. Log Files We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Links This web site contains links to other sites. Please be aware that we at LBJ Distributors Ltd are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Correction/Updating Personal Information: If a user’s personally identifiable information changes (such as your area code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support. Choice/Opt-out Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at webmaster@lbj.co.nz. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not. Notification of Changes If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.